Unified Communications (UC)

Mitel Unified Communicator Advanced (UCA)

Mitel Unified Communicator Advanced is Mitel's award-winning unified communications client that integrates presence and availability, secure instant messaging, audio conferencing as well as web and video collaboration with the call control capabilities of your business communications system. UC Advanced also integrates with leading business productivity tools like Microsoft Exchange/Outlook and Office as well as IBM Lotus Notes.

 

Mitel Unified Communicator Advanced Overview

Mitel Unified Communicator Advanced Video Overview

 

Mitel UCA - Console

Designed for environments where a receptionist or admin has multiple job functions UCA Console puts control of all incoming calls into the hands of a single user without the need for a full switchboard deskset.

 

Mitel Unified Communicator Advanced Console Video Overview

 

Mitel UCA - Dynamic Status

Dynamic Status unifies UC components into a single, easy-to-manage interface. Including, IM preferences, Presence preferences, Advisory messages and call routing based on Dynamic Extension group membership.

 

Mitel Unified Communicator Advanced Dynamic Status Video Overview

 

Mitel UCA - Softphone

The UC Advanced Softphone provides users with rich deskphone functionality with all phone calls, prompts, and features available from a PC. Take your office with you. Communicate and collaborate from any location with a high-speed connection – just like in the office. Road warriors and teleworkers can enjoy the same intuitive communications management from a remote PC or laptop by using a software-based IP phone – the UC Advanced Softphone. When remotely connected to the Mitel Communications Director (MCD) via a secure network connection, mobile users can make and receive calls as though they were inside the corporate network. The UC Advanced Softphone also lets users record calls on their computer, add customized ring tones, and configure HID-compliant USB devices through an intuitive user interface. And, of course, with UC Advanced, benefit from rich presence information, instant messaging, visual voice mail, and more. Keep your remote workers connected.

 

Mitel Unified Communicator Advanced Softphone Video Overview

 

Mitel UCA - Mobile

UCA Mobile extends the functionality of the Mitel voice network to your mobile devices. Dynamic status updates, access to your corporate contacts book, voicemail and call history can be accessed from your mobile phone.

 

Mitel Unified Communicator Advanced Mobile Video Overview

 

Mitel Unified Communicator Express (NOW FREE FOR ALL MCD USERS)

Mitel Unified Communicator (UC) Express is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft Outlook) directory integration.

 

UC Express provides an innovative telephony toolbar GUI that allows users to manage the functionality of their Mitel IP Phone with speed and ease – directly from the Microsoft Windows taskbar on their PC desktop.

 

Mitel Unified Communicator Express Datasheet

Mitel Unified Communicator Express Online Demo

 

Mitel UCE - Softphone

The UC Express Softphone for Mitel Communications Director (MCD) improves the effectiveness and productivity of mobile and remote workers, enabling them to become more accessible to customers, management, and their co-workers regardless of location.

 

Mitel Live Business Gateway and Microsoft OCS

The Mitel Live Business Gateway allows the Microsoft Office Communications Server 2007 R2 to communicate with a Mitel 3300 IP Communications Platform (ICP). The Live Business Gateway enables a user to place and receive calls from the Microsoft Office Communicator 2007 R2 via a Mitel IP desktop phone. It also provides Communicator 2007 R2 and the Microsoft Office system with the telephony status of enterprise users. The combination of Office Communications Server 2007 R2 and the Live Business Gateway enhances information worker productivity and greatly improves business process efficiencies by combining a wide range of collaboration tools with Mitel’s trusted IP telephony solution.

 

Mitel Live Business Gateway Overview

Mitel Live Business Gateway Datasheet